Personal Data Protection Policy
1. Preamble
The protection of your personal data is a priority for B&B HOME FRANCE. This policy is intended to inform you, in accordance with the General Data Protection Regulation (GDPR), of the manner in which we collect and process your information when you use our contact form.
2. Data Controller
The data controller is B&B HOME FRANCE, a simplified joint-stock company (société par actions simplifiée), whose registered office is located at 271 rue du Général Paulet, 29200 Brest, France, registered with the Brest Trade and Companies Register (RCS) under number 920 291 150.
3. Data Collected
When you use our contact form, we collect only the following categories of data:
- Identity: First name, last name.
- Contact details: Email address.
- Content: Free-text comment field.
4. Purpose and Legal Basis
The processing of this data is carried out solely for the purpose of managing requests for information and maintaining customer relations in order to respond to your enquiries as effectively as possible.
Legal basis: Your consent. You contacted us in order to obtain a response, which we provide to you.
5. Data Retention Period
Active retention period: The data is retained for three (3) months following the period necessary to process your request for information.
After this period, the data is deleted.
6. Recipients of the Data
Access to your data is strictly limited to the authorised staff of the hotels contacted. Your data is neither sold nor transferred to third parties for commercial purposes.
7. Your Rights
In accordance with the applicable regulations, you have the following rights regarding your personal data:
- Right of access and rectification.
- Right to erasure.
- Right to object and right to restriction of processing.You may exercise these rights by contacting us:
By email: privacy.france@hotelbb.com or dpo-france@hotelbb.com.
By post: DPO B&B Hôtels, 62–64 boulevard Pereire, 75017 Paris, France.You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) (www.cnil.fr).
8. Security
B&B HOME FRANCE implements appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.